Velvet Thoran Green

Returns Policy

You may return the product only when you receive product in damage condition or you receive completly a different product then the product you ordered . We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund or replacement of your order within 5 to 10 working days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund or replacement once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose,For shipping date estimates please get in touch on our customer care number 928 928 6060 through call or watsapp page.

Please also note that the shipping rates for many items we sell are weight and volume based for international shipping for more information on international shipping please contact us.